How Allied Piano Service collects, uses, and protects your information — including our email and text message (SMS) communications.
We collect information from you when you request service, contact us, call or text our office, or fill out a form on our website. When requesting service or contacting us, you may be asked to enter your name, email address, mailing address, or phone number. You may, however, browse our site anonymously.
Any information we collect from you may be used to:
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever without your consent, other than for the express purpose of providing the service you requested.
Email. By providing your email address, you consent to receive electronic communications from Allied Piano Service related to your service requests, appointment confirmations, invoices, and, if you choose to opt in, occasional service reminders or updates. You may unsubscribe from non-essential emails at any time using the unsubscribe link included in those messages.
Text Messages (SMS). By providing your mobile phone number, you consent to receive text messages from Allied Piano Service related to your service, including appointment confirmations, scheduling reminders, technician en-route or arrival notifications, and follow-up communications about work performed. These are service-related (transactional) messages, not marketing messages, and we do not send promotional text campaigns.
Message frequency varies based on your service activity. Message and data rates may apply depending on your mobile carrier and plan. Carriers are not liable for delayed or undelivered messages.
You may opt out of text messages at any time by replying STOP to any message you receive from us. You will receive a one-time confirmation, after which you will not receive further texts unless you contact our office to opt back in. For help, reply HELP or contact us at 215-491-3045 or service@alliedpianoservice.com.
We do not sell, rent, or share your mobile phone number or email address, or any consent to receive digital communications, with third parties for their own marketing purposes.
We implement reasonable security measures to maintain the safety of your personal information when you contact us, request service, or submit information through our website. Any payment information provided directly to our technicians or office is not stored on our website servers.
Our website may use cookies and similar technologies to remember your preferences and understand site traffic so we can improve the experience of visiting our site. You can choose to disable cookies through your browser settings, though some parts of the site may not function as intended.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our business (such as scheduling or payment processing providers), so long as those parties agree to keep this information confidential. We may also release information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
Our website may occasionally include links to third-party sites. These sites have their own separate and independent privacy policies, and we have no responsibility or liability for their content or practices.
Our website, products, and services are directed to people who are at least 18 years of age. We do not knowingly collect personal information from children under 13.
Please also review our Terms and Conditions, which govern the use of our website along with this Privacy Policy.
By using our site or providing us your contact information, you consent to this privacy policy.
If we decide to change this privacy policy, we will update the "last updated" date at the top of this page.